According to the information we have at this time, this is commonly caused by the PlayStation cloud overwriting current data with prior data, causing your save to be set to an earlier state. Unfortunately, once this occurs, your current data is lost.
PlayStation Plus includes cloud save storage, and the PS5 is set by default to automatically sync save data in the background. In some cases, the data on the cloud can fall behind your local data, and when you go to load it can end up overwriting your more recent local progress.
How to prevent this from happening again
We recommend disabling Auto-Sync to stop the cloud from overwriting your local saves without confirmation:
Settings > Saved Data and Game/App Settings > Saved Data (PS5) > Sync Saved Data > Auto-Sync Saved Data > Off
Your saves will still be uploaded to the cloud, but you will receive a prompt before any overwrite occurs. Unless you need to specifically pull your cloud data, we suggest you decline.
If this continues to occur with Auto-Sync disabled
If you continue to experience issues after disabling Auto-Sync, please submit a support request with a description of what happened, your PS5 model, and whether you are playing through PlayStation Plus.
For more information on PlayStation's cloud storage, and for their support with cloud save related issues, please check this PlatStation’s support page for this:
https://www.playstation.com/en-us/support/subscriptions/ps5-ps-plus-cloud-storage
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